frequently asked questions
These are some of the questions we have been asked over the years. If you have any questions of your own, you can e-mail us, send a message via Contact Us or you can call our toll-free number at (800) 445-1472. We will be more than happy to answer your questions.
Questions About Lemco Seals
What is the Lemco Seal made of?
The Lemco Seal is made of mild steel and pliable rubber.
What are the specs on the rubber?
The rubber is a buna synthetic rubber.
Why is the outside diameter of the seal larger than the ID of the well?
The rubber has to fold up all the way around before it will go down in the well. This is how it makes an air tight seal.
Do you offer seals in stainless steel?
Yes, we do. When you're choosing the size you want, be sure to check 'Stainless Steel' or 'Mild Steel'.
Is it hard to push the seal down into the well?
Some installers/drillers wet the well casing ahead of the seal, then put water on top of the seal to help push it down.
Is it hard to pull the seal out when the well needs repairing?
You will need some type of lifting device to pull the pump.
Will the Lemco Seal work to stop the flow in an artesian well?
It depends on how much flow there is. Some have used two or more seals in tandem to successfully stop the flow.
Do you make a 6 x 4 Lemco Seal?
No, we don't, the flange would be too narrow. Same for an 8 x 6 seal or 3 x 1¼ seal.
Will the seal still work if it's mounted 20-30 feet above the pump?
To best control drawdown, it should be mounted as close to the pump as possible.
Questions About the Website
I registered, but I can't "sign in". What am I doing wrong?
When you clicked to send the registration form, you should have received a message at the e-mail address you registered with. Your account has been created, but it must be activated before you can use it. After your account is activated you will be able to Sign In. If that link has expired, give us a call, so we can reset your account.
I'm registered, now what?
Now, you will to be able to download a brochure with prices and you'll be able to shop online for Lemco Seals.
Do you accept Purchase Orders?
Yes, we do accept online purchase orders. If you are one of our established customers, your name can be added to a list of those who are eligible to use PO's. If you"re on the list and in the shopping cart at checkout, you will see the option to use a Purchase Order (not visible if you're not on the list) as well as a Credit Card or PayPal for the payment method. Our normal billing terms are 2% 10 days, Net 30 days.
How will my order be shipped?
We ship by United Parcel Service from Atlanta, Georgia. Get FREE shipping on orders of $1,000.00 or more via UPS Ground Service. A map for UPS Ground Service can be found on the Shipping page. That map will give you a good idea of how many days it will take to arrive at your location. The day you order is not counted as one of the days, but we strive to ship the same day your order is received.
Can I use my phone to order from your website?
Yes, you should be able to. Using your phone in the horizontal (landscape) mode works best when you're in the cart. This website utilizes a responsive template, which means it will scale and should work well on a desktop computer, a tablet computer or a smart phone with Internet access.
Do you offer any discounts?
Yes, you can enter a Coupon Code in the shopping cart to get an extra discount. Use "sale5" (without quotes) to get an extra 5% off. This only works on the website. If you purchase more than 4 cases (48 Lemco Seals of mixed sizes) you will be eligible for 15% off, but currently, you would have to call or fax your order to get the exact price.